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Customer No Return No Customer No and Previous Return No are required for Red menu options. Web Site Tutorial Warnings Regarding Potential Charges Info Needed to Create a Warranty Claim Track Replacement Shipments* Obtain Return Material Shipping Label* View Return Information and Inspection Results* View Product Quality Report*

Create Warranty Claim See left menu bar for Warnings Regarding Potential Charges Customer No. *   If you do not know your customer number, contact your purchasing agent or local Rockwell sales office. Your Name *       Approval Number   If a Returns Administrator provided you an Approval Number, Enter it here.   Item/Part No.* Date Code or Date of Mfg. †      Serial Number † Click here for serial number location and format information. Chiller Serial No. †   Provide a detailed and concise description of the failure *   * Required field † Required where applicable By submitting this form, the user agrees that the information has not been falsified in any way and is subject to verification by Rockwell Automation Returns Department. After Next is clicked, the new page may take several seconds to display. There is no need to click Next more than once.