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a Warranty Claim
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Shipments*
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and Inspection Results*
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Quality Report*
 
 
You have accessed the Warranty processing website for Rockwell Automation's Reliance and VTAC brand electronic Drives.
 
This site provides the functionality to:
  • Create your Warranty Claim and receive a no-charge warranty
    replacement via next day air after the claim is created.
  • Track the replacement’s shipment
  • View the failure analysis of the drive you returned.
  • Order field retrofit kits and register their installation.
  • Register drive start-ups.
  • Access special Contracted Warranty Programs.
  • Download a product quality report that summarizes root cause
    analysis results for warranty claims you have created.
 
If you need help in initiating a claim or have special circumstances relating to your return, please call the Returns Department at (888)926 6786 (pick 3) for assistance.
 
Please direct all problems to WebMaster.